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AlarmBase
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Technical Support
Alpine Management Solutions provides technical support for AlarmBase Professional and related software products. You can contact us during normal business hours between 8:00am and 5:00pm (Mountain Time).

Continuous Enhancement and Support
We offer a reasonably priced maintenance and support plan we call Continuous Enhancement and Support (CES). The plan provides on-going software updates for maintenance/enhancements and support during normal business hours.  In addition, customers on the CES plan have complete access to our Customer Center.

Training
Depending on your specific needs, training may involve four stages.  First, if we visit your offices during the implementation process, key personnel will receive one-on-one training.  Second, users are provided a schedule to view online tutorials.  Third, formal Internet-based training classes are provided before the software is implemented.  Fourth, immediately following implementation, Internet-based training and assistance is available as necessary.

We provide on-going training classes via the Internet for a reasonable charge. Tutorials are available free of charge.

Consulting and Customization
Alpine Management Solutions is dedicated to providing feature-rich management software solutions to our customers while recognizing that each customer may have unique requirements. We provide consulting and software customization services to help fulfill those requirements.

We have experience with assisting our customers in matters involving accounting, business processes and general management. With respect to software customization, we have expertise in defining requirements, designing solutions, and programming.